Customer Service & Retention Submission

The same customer and service data is captured in the DMS, then typed again into the manufacturer's portal before the submission deadline. It is duplicate work with a scorecard attached, and the scorecard affects what you earn.

Book a fit-check
WHAT YOU GET

Automates customer satisfaction and retention submissions into the manufacturer portal, removing the duplicate capture between your DMS and the OEM system.

Works inside the systems you already run.

Time per run

36

sec

average per submission

When the portal changes, we fix it.
Customers & Revenue
Included in the monthly fee, not billed as a new project.

Find out which three processes pay back first.

A 45-minute fit-check. We look at your franchises, your DMS and your volumes, then come back with a one-page answer on where a Digital Employee pays for itself first.
Book a fit-check