Contact Us | Autovolve Automation Solutions

FAQ’s

Frequently Asked Questions

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+27 79 313 9156

How long does it take to go live?

Most customers go live within 2–4 weeks from kickoff.

This includes process discovery, configuration, testing, and deployment.

Because we use proven workflows, timelines are predictable and not open-ended projects.

What types of processes are a good fit?

Autovolve is best suited to high-volume, rules-based, repetitive back-office processes, such as:

- Invoicing and reconciliations

- Job cards, claims, or booking administration

- Data capture between systems

- Reporting and compliance workflows

If a process is done the same way most days, it’s a strong candidate.

What processes are not a good fit?

Processes that require human judgement, creative decision-making, or frequent rule changes are usually not suitable.

How much time or cost saving can we expect?

Results depend on the process, but most customers see:

- (30–60%) reduction in admin effort on automated workflows

- Faster turnaround times and fewer errors

We measure success by comparing manual effort vs automated execution, not by selling hours or bot usage.

Do you charge per bot or per hour?

No.

We charge per working process, bundled into clear monthly packs.

This removes uncertainty around usage, hours, or tooling and keeps costs predictable as you scale.

What happens if our system or process changes?

Change is expected.

Our service includes process updates and maintenance to keep automations aligned as your systems, volumes, or rules evolve.

We design workflows to be modular and adaptable.

Is training and support included?

Yes.

We provide:

- User training during deployment

- Documentation and handover

- Ongoing support depending on your plan

You don’t need in-house RPA expertise to run the solution.

Can we scale or add more processes later?

Absolutely.

You can add, swap, or expand processes as your needs grow. Pricing scales by process pack — not by rebuilding everything from scratch.

Are there hidden costs we should budget for?

No hidden fees.

Your monthly subscription covers:

- Automation runtime

- Monitoring and maintenance

- Updates and fixes

- A once-off setup fee applies at the start to cover discovery, configuration, testing, and training.

How secure is this?

Security and data privacy are built in.

Automations operate within your systems and access controls, and we follow best practices for credentials, logging, and auditability.

Do you offer a free trial?

We don’t offer generic trials, as each automation must be configured to your environment.

Instead, we start with a fit-check and scoped proposal so you know exactly what you’re getting before committing.

Can we get a demo?

Yes.

We offer guided demos based on your industry and use cases, showing how similar processes are automated in practice.

Do you offer custom automation?

Our primary focus is productised, repeatable workflows, as these deliver the fastest time-to-value and predictable pricing.

Where a requirement falls outside our standard process packs, we can design and build custom automation at an additional cost. During the fit-check, we’ll assess whether the requirement can be standardised or should remain bespoke — and we’ll be transparent about scope, cost, and long-term support implications before proceeding.

We’re Here to Help—Reach Out Today!

+27 11 807-3312

info@autovolve.co.za

1st Floor Building 13, Woodlands Office Park, 20 Woodlands Dr, Woodlands, Sandton, 2191

Frequently Asked Questions

+27 79 313 9156

+27 11 807-3312

info@autovolve.co.za

1st Floor Building 13, Woodlands Office Park, 20 Woodlands Dr, Woodlands, Sandton, 2191